In the 21st century, known as the information and technology age, as with social changes, it is necessary to respond to the needs and expectations of the modern age in order to maintain competitiveness from the company perspective.
In the view of the rapid change, we face permanent improvements and transitions in the production and service processes.
What we know as globalization is actually entire transformation of the world economy and international relations.
Various notions such as post-industrial society, consumer society are reflection of this transformation…
One of the necessities of tough competition is to catch up with the times.
In the age when advanced technologies completely occupied our lives, to be in tune with the times by adopting innovative approach is one of the fundamentals of success from businesses perspective.
Therefore, companies in order to continue their existence in the future need to form their operational and strategic processes in accordance with the expectations of the age.
